Frequently Asked Questions
What does PakHorizon do?
PakHorizon, Inc. provides outsourced computer support, security, backup,
monitoring, and strategic-planning to small and medium-sized businesses.
What does PakHorizon do?
PakHorizon, Inc. provides outsourced computer support, security, backup,
monitoring, and strategic-planning to small and medium-sized businesses.
Why should we do business with IT Computer Support?
PakHorizon has been providing technology support and services since 2002. Our team builds long-lasting relationships with our clients through our unique combination of experience, technical skills and the ability to communicate clearly and effectively with employees at all levels of an organization.
Why should we outsource computer support and service to PakHorizon?
PakHorizon provides a fully staffed technology department. You pay only for what you use. It would be costly and difficult to find and retain an employee with our depth of knowledge. Your IT Computer Support support team delivers comprehensive support, service and strategic planning when and where you need it. Typically, an annual support and service agreement for a company of 30 is less than half the cost of a full-time computer person. To a smaller company, the value is even greater.
What products and services do you offer?
PakHorizon offers plans for technology management, security and reliability. Technology management provides direct-to-the-desktop remote assistance, administration and strategic planning. The security and reliability plans minimize downtime and data loss and protect computer networks from spam, intrusions, viruses and spyware. PakHorizon ensures protected, reliable and trouble-free computing.
What if we need an on-site visit?
When you need on-site computer support, a technician will be dispatched to your site.
What are the benefits of the PakHorizon Security and Reliability services?
Our Managed Services prevent and eliminate known problems that disrupt employee work flow or pose a danger to your data. Security, backup, and monitoring tasks are often the first to be neglected. PakHorizon has the expertise to ensure that these services are performed reliably and inexpensively.